In life, we often encounter moments that remind us how little control we truly have. We face joys and sorrows, achievements and setbacks, and countless situations that are simply beyond our influence. This brings to mind the wisdom in the words of Steven McNutt, “In life, the only two things you can control are your […]
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After my recent interview with Love’s Travel Stops, I was inspired to create a customer experience framework that could elevate service standards across various workplaces. This led to the development of the LOVES framework, which I believe can significantly enhance customer interactions. I hope you find it valuable and consider implementing it in your own […]
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Short Paper – Draft 1 Dopamine is a neurotransmitter that plays a critical role in how we experience pleasure, motivation, and reward. Often referred to as the brain’s “feel-good” chemical, it activates our reward centers, reinforcing behaviors that lead to positive experiences. When we engage in enjoyable activities—like eating, exercising, or using social media—dopamine is […]
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